What our customers say about us...
Very good and helpful without being pressured, great team
- Anonymous
18-11-2024
Staff always very friendly and approachable
- David White
17-11-2024
Excellent great service
- Anonymous
07-11-2024
Through friendly and professional
- Anonymous
07-11-2024
Helpful, no pressure sale Ben was very helpful - he talked us through the features of cars we had chosen to test drive and which suited our needs at this time -we didn’t feel under pressure to buy but are very happy with our purchase.
- Anonymous
28-10-2024
Great car, great service. Will definitely return in future. Ben was very polite, informative and very helpful. The whole experience, from choosing to purchase was smooth, efficient and pleasant. Will definitely recommend to others.
- Antony Skilton
26-10-2024
Friendly service Friendly salesman who didn't mind me sitting in lots of cars until I found one that suited my needs. He listened to what I was after and offered sound advice. I wasn't pressurised into making a purchase and felt I was given space to make the decision in my own time.
- Anonymous
23-10-2024
Great and friendly service Great service from the moment we arrived to view a car we saw online, would recommend Ben. Ben was professional and super helpful from the moment we met him through to when we picked up our car.
- Anonymous
22-10-2024
Great service Great service. I felt confident from my first visit and now have my new car.
- Amanda Liddle
21-10-2024
Satisfied customer Good service, and car ready on time for collection on completion of extra requests. Helpful sale staff member who kept in touch throughout and had all documents ready for purchase
- Anonymous
19-10-2024
Always giving you excellent service during the sale and after sale I have bought several vehicles from them over the years and I have found them to be very professional. They look after you well during the purchase as well as excellent after sales service. Which is rare these days . We have got two cars from them recently (Me and my wife) and we both had a positive experience. With very positive help from Matthew and Tom. I would not hesitate in recommending them for sales and service.
- David Wells
15-10-2024
Fussy buyer patient seller This is the second car I have bought from Dover garage. This time it was Ben who helped me find the car I wanted. I had very specific likes and “wants”. Ben was excellent and very patient with me and eventually found an exact match for me.
- Sue Ridge
15-10-2024
Excellent service Excellent customer service throughout. Warm., friendly and efficient communications and really felt as if they looked after both me and the car. Recommended.
- Anonymous
14-10-2024
The staff were friendly and knowledgeable, very helpful when things didn’t go according to plan re payment for the new car tax!
- Lynn Oxlade
12-10-2024
Easy Great service Easy Shown everything Enjoy Happy Would recommend definitely
- Mark Alexander
12-10-2024
Very happy buyer I was interested in buying a used car having used Dover garage before Ben Harvey of the sales dept was very helpful in discussing our needs and showing us different cars without being high pressure. We made a purchase and on the day of collection he went through all the necessary paperwork to DVLA.the car was immaculate very pleased indeed
- Anonymous
04-10-2024
Very pleasurable experience Professional, knowledgeable and no pressure to buy.
- Anonymous
28-09-2024
Great friendly service. Nothing too much trouble at Dover Garage.. We wanted to replace our old Renault Kangoo van with something newer and much less mileage. We need a vehicle with high seating for bad backs. Saw this Fiat Panda for sale at Dover Garage, Ash. Went along to see it and were greeted with a wide smile and friendly handshake from Tom Nash sales executive. From viewing, test drive, part exchange, taxing the vehicle and arranging payment Tom could not have been more helpful, kind and considerate. We were not spending a lot of money on an expensive limousine but Tom treated us with the utmost care and courtesy just the same. The whole experience was faultless and the coffee is great too. ! We could not recommend the Dover Garage at Ash highly enough .
- David Langley
26-09-2024
Great Service Always helpful and quick to respond. Great turn around time on vehicle purchase and service 5 star. Highly recommend.
- Anonymous
17-09-2024
Professional & Efficient Very reliable and true to their word. Delivered as promised. Ben was very professional and a credit to the company. Will be using them again in the future.
- Sam Pritchard
17-09-2024
Excellent Service and Car Fantastic customer service. No pushy salesmen. Ben helped me purchase a car , he was very patient and explained everything to me. Nothing was too much trouble for him and was always happy to answer all my questions (even repeated questions!) I would highly recommend this garage to family and friends. I am very happy with my car and service .
- Maria Burt
17-09-2024
Great Experience We had a great experience buying our car at Dover Garage. Ben was very helpful and kept us updated along the way, nothing was an issue. Great customer service, and we are very happy with our new car. We would definitely recommend this garage.
- Sara James
12-09-2024
Very Good Very friendly, very helpful, and efficient. Answered any questions and explained everything. Car was in a very good condition when collected.
- Anonymous
07-09-2024
Would recommend Great service from the team. Ben was very helpful, will look there again when our next car is required.
- Anonymous
06-09-2024
Dover garage has a dedicated team The whole team are friendly and helpful both the sales and servicing teams. They are honest and helpful. I feel I can trust their advice and they are keen to give the best service they can. We have now bought several of our cars from Matthew who always listens to what we need and answers all of our questions. We love to support our local businesses and we would gladly recommend Dover garage.
- Anonymous
05-09-2024
Dover garage has a dedicated team. The whole team are friendly and helpful both the sales and servicing teams. They are honest and helpful. I feel I can trust their advice and they are keen to give the best service they can. We have now bought several of our cars from Matthew who always listens to what we need and answers all of our questions. We love to support our local businesses and we would gladly recommend Dover garage.
- Marion Stevens
17-08-2024
Helpful, polite & did all we asked before I collected the car.
- Anonymous
16-08-2024
Highly recommend customer care above and beyond perfect Excellent service highly recommend I was looked after very well good information given very friendly and helpful a special thank you to Matthew for taking good care of me and my husband you are a star. Thank you very happy 😃
- Chantelle Watt
16-08-2024
Positive experience Matthew was very helpful and informative. First time I had bought a car on my own since husband passed. It was a positive experience and didnt feel presured into buying. Very Happy with my purchase and would buy from Dover garage again.
- Wendy Ellsley
12-08-2024
would give 6 stars if i could! ⭐️⭐️⭐️⭐️⭐️⭐️ such a lovely and welcoming team, they were able to assist me swiftly and helped me find just what i was looking for! their customer service was top notch - special mention to Tom for being so great. ⭐️
- Sofia Nassa
09-08-2024
I'd recommend to my friends Friendly relaxed professional
- June Milner
09-08-2024
Great service, Ben. We stopped at the garage on the off chance and within a couple of days we had our new car. Ben was very helpful and answered all of our questions honestly. No pushy salesman here! Thanks again.
- Martin Healey
09-08-2024
Great service!
- Kayleigh Hill
06-08-2024
Great service from knowledgeable employees. Ben was polite, knowledgeable & made my experience of buying a car go smoothly. I would definitely recommend the incredible service he offered. My husband bought a car last year & dealt with Mathew, who also offered impeccable service. This is a superb dealership & we will recommend it to our friends & colleagues. Thank you guys. Susan Bacoyanis & Andy Marsh
- Susan Bacoyanis
30-07-2024
Great garage Perfect service, helped with everything I needed
- Anonymous
29-07-2024
excellent service and nothing was too much trouble with Ben ,he went above and beyond custom service
- Anonymous
27-07-2024
Great service I found the experience of buying a car from Dover Garage very straight forward and pleasant. Matthew was very helpful and gave excellent guidance.
- Simon Wyld
22-07-2024
Excellent service Pleasant, patient, polite and helpful
- Caroline Jenkins
13-07-2024
Ben and the team where so helpful and paitence whilst I got my old car sold. Always flexible around what worked for me. So all in all a really easy and stress free process. Would highly recommend.
- Francesca Brook
12-07-2024
Highly recommend Highly recommend was an extremely quick turnaround and Ben was super helpful.
- Jack Breed
12-07-2024
We had a great experience at Dover Garage. I really dislike car shopping but Matthew made it an easy and painless experience. He explained the process, payment options, and went through all the paperwork. The following week I came back to pick up the car and Matthew spent time with me to tax the car and go through some of the key features of the car. Thank you Matthew.
- Anonymous
09-07-2024
Very pleasant and helpful.
- Anonymous
08-07-2024
On the ball Good customer service easily contactable
- Lesley Osborne
07-07-2024
Highly recommended I found myself in a position where I had to urgently source a reliable used car to replace my much loved 11 year old Fiat 500C which had developed a few problems. My husband was seriously ill in hospital following an accident so I had to deal with the whole process myself. I saw a Fiat 500C on the Auto Trader website and immediately contacted the seller, Dover Garage (Ash) Ltd. I spoke to Matthew who was very helpful and I made an appointment to view the car the following day. From beginning to end, it was a pleasure to deal with Dover Garage. Matthew answered all my questions (I had many!) and didn’t put any pressure on me to make a quick decision. As it happens, I knew the car was exactly what I was looking for so I decided to push ahead with the purchase. Just a few days later I picked up my new car. I am absolutely delighted with the car and would recommend Dover Garage to anyone looking for an honest and reliable dealership. A big thank you to Matthew for making the process so easy for me.
- Lorraine Ronan
07-07-2024
Great service and very reliable! I have been using Dover Garage for 10 years now and never had a problem. They listen to you and work with you to find a solution. When buying my 2nd car with them there was no pushy sales tactics, they assessed my needs and worked with my budget to find me the most suitable car. The buying process was so easy and all of the staff were so helpful answering any questions I had. Thank you Matthew, Gareth and Trevor for all of your help!
- Ciaran Quigley
07-07-2024
Very helpful sales people Matthew was very helpful and considerate he explained everything about the car I was interested in and then all about the part exchange.when I collected the car he helped with the paperwork and then he set up my phone and and the cars sat nav having explained all the details of the car,I will definitely go back to have the car serviced even though I live several miles away
- Anonymous
05-07-2024
Excellent ***** Excellent customers service this from start to finish, Extremely smooth Transaction and change over Of my new vehicle
- Andrew Betheridge
02-07-2024
Friendly, helpful, no pressure sale. Friendly staff, no pressure selling, helpful and knowledgeable. Salesman Ben made sure that we knew everything that we needed to know about the vehicle we were purchasing.
- Samantha Talman
30-06-2024
Good service I dealt with Ben who was polite and easy to engage with. The exchange went smoothly on the day.
- Kevin Chapman
30-06-2024
Great service
- Carolyn Piggott
26-06-2024
Pleasant Buying Experience. Very professional and friendly. Bought a used car with no pressure during the process. Matthew showed me a selection of cars within my budget that were suitable for my needs (i.e. a second runabout car). All costs and steps were explained up front, and I was pleased with the service I recieved.
- Niall Wallace
21-06-2024
Thought the service at Dover Garage was excellent from first phone call with Tom to collection of car. Tom was pleasant, friendly, not pushy and even came in twice on his day off to deal with us. Highly recommend this garage for their professional approach and customer service
- Simon Welch
16-06-2024
Good stock, helpful and friendly staff. Car in great condition. Staff were friendly and helpful without being pushy. Part exchange was easy.
- Darren Jones
01-06-2024
Very efficient and friendly service
- Lindsay Evans
01-06-2024
Helpful staff Explained things clearly during the purchase. Sales reps remained helpful at all times
- Carl Wooldridge
28-05-2024
Super Helpfull staff and easy purchase process Explained car purchase and part exchange perfectly, smooth negotiation and purchasing experience. MOT and Service done before collection. Would recommend.
- Joshua Gascoigne
28-05-2024
Ben did an amazing job. Very good customer service. Smooth transaction all throughout. We have used Dover Garage Aldershot service for a few times. Can not fault their amazing service and friendly staff Highly recommended
- Phil Marshall
27-05-2024
Fabulous Excellent service. Ben was very helpful throughout the process, from my 1st enquiry over the phone through to collecting my lovey car.
- Denise Howard
24-05-2024
Brilliant from start to finish. All very polite. Quick and easy to deal with. Probably the most professional garage I have ever dealt with.
- Nigel Saunders
22-05-2024
Very helpful and professional from start to finish, would not hesitate to recommend
- Paul Hildreth
22-05-2024
Efficient, friendly and professional service The gentleman was efficient, informative extremely helpful and the whole process of buying the car was easy.
- Suzette Jones
17-05-2024
Professional and personable garage I arranged to test drive a vehicle and was greeted in a welcoming and professional manner. All the documents needed were ready and the vehicle history was avaliable. On purchasing the vehicle it was ready a week later after a service and mot. The car was immaculately clean and Matthew even came in on his day off to do the hand over of the keys and documents.
- Jane Walker
16-05-2024
A definite recommendation, two cars purchase. Both my wife and myself have recently purchased second hand Kia's from Dover Garage. I very pleasant experience without any pushy sales people. The staff were excellent and listened to our requirements. Both cars were serviced and any minor things dealt with. Easy process, excellent customer service, would definitely recommend.
- Michael Anscomb
10-05-2024
Easy process and excellent customer service
- Grace Van Spall Barry
06-05-2024
Matthew one of their sales team was not at all pushy and my negotiations were dealt with very professionally and in a timely manner. The paperwork again was completed very quickly and I am now coming to terms with having to learn what all the numerous buttons and switches do on this my first hybrid car !
- William Morris
01-05-2024
Friendly and knowledgeable. I would like to thank the staff at Dover garage for their help with buying a new car. There was no pressure at all, just a friendly relaxed manner and a desire to help the customer. The process was efficient and I had all the help I needed to make a great purchase. Thank you !
- Wendy Auld
23-04-2024
Friendly & professional throughout - a pleasure to deal with. Fantastic customer service, keen to assist in any way possible without placing expectation or pressure on the customer. Everyone we spoke to in the Team are really friendly & helpful, assisting us with test drive, servicing & anything else we needed. In the past I have found it a little intimidating walking into major brand car showrooms & dealing with car ‘sales’ people but never felt that at Dover Garage & can honestly say I have never had such a nice experience buying a car !- thanks to Alan & all the Team !
- Steve Wilding
22-04-2024
Very impressed! Extremely friendly and helpful staff. We went to look at a 2nd hand car on Easter Monday, and were allowed a test drive on the spot (following some checks). We decided to buy the car and the garage carried out an excellent service within a few days, replacing some parts that had been picked up on the recent MOT. Also great to have the 3 month/3,000 mile warranty. The car looked brand new on pick up.
- Richard Stinton
11-04-2024
Great car garage Very smooth and easy sales process. Sean and Matthew were very helpful and clear throughout and I’m very happy with my new purchase.
- Kiera Boyle
11-04-2024
Great service, would recommend them to anyone.
- John McDonnell
10-04-2024
Professional, helpful highly recommended. Brilliant customer service, professional and respectful. I did not feel pressured as I have done in other car sales rooms. I could email Ben at any time if I needed anything and feel confident that I can moving forward.
- Emily Anscomb
05-04-2024
A perfect purchase for me. Everything was done perfectly. Polite, well explained handover. Nothing was too much trouble.
- Kenneth Bone
30-03-2024
Great experience with Dover Garage! Excellent service, friendly staff and very helpful considering this is my first car. Michael was knowledgeable and helped us feel at ease :)
- Laura Marchant
29-03-2024
Great customer service. Friendly and efficient. Good communications.
- Nigel Marsh
23-03-2024
Excellent service. Ben was really polite and listened to what I wanted and showed and advised me and explained everything so I could understand.
- Natalie Jackson
21-03-2024
Great selection of cars- excellent service- informative and helpful team- the whole process of buying a car made easy- thank you.
- Corinne Collins
13-03-2024
Kept in touch. Not pushy.
- Jean White
12-03-2024
Excellent service
- Gustavo Martinez
10-03-2024
They are kind, thorough and efficient, They took time to show me how things work that were different from my last car.
- Nadine Green
09-03-2024
Very good service fair price. Nice people fair price and you can talk to them
- Peter Sparling
08-03-2024
Friendly service. Staff were knowledgeable, helpful and nothing seemed too much trouble. We took our time choosing a car and they were ready to guide us. I couldn’t. be happier with the final choice!
- Eszter Faulkner
04-03-2024
Excellent service when buying a car. Excellent service from Matthew. Dover Garage is always my 1st call when changing cars or for servicing.
- Anthony Ward
26-02-2024
Very very good.
- Dennis Burge
25-02-2024
Quick and easy to do business with Easy to do business with. Arranged service and MOT within 24 hours for next day pickup.
- Mike Taylor
16-02-2024
Explained everything clearly and went through all the technology in the car. Independent car dealership with excellent customer service!
- Julie Maiwaring
15-02-2024
First rate service. Really helpful, friendly and efficient service. Happy to recommend this excellent company.
- James Hunniset
10-02-2024
Will recommend highly. Excellent service ,salesman was very helpful ,very professional and courteous.
- Geerjanan Jaulimsing
08-02-2024
Garage to visit. Recently visited Dover Garage to view cars. Ben, one of the sales team showed us a selection of available cars. He was very knowledgeable and not at all pushy. Would highly recommend this garage for it's good selection of cars.
- Michael Lee
03-02-2024
Very helpful, very informative and did not feel pressured You supplied the help we required to allow us to come to a decision about our car purchase. There was plenty of advice and no undue pressure.The pre-delivery process was very clear, and the purchase was concluded with minimum fuss.Many thanks
- Patricia Rowe
03-02-2024
Efficient and friendly Extremely friendly and efficient service. Ben was a pleasure to deal with.
- Tammy Parrott
01-02-2024
Approachable & polite. From my very first telephone call the sales team were polite & happy to accommodate my request to book a test drive.They answered all my questions with ease & made the process of buying a car as straightforward as possible.
- Victoria Hardy
01-02-2024
Great experience. We received a warm welcome and professional service. Ben and Shaun guided us with great expertise throughout the whole process.
- Susan Cobbold
27-01-2024
Very good customer service Excellent customer service
- Pierre Adriaensen
25-01-2024
He had the patience to set my phone and satnav up to car Ben was very helpful and would recommend him
- Doreen Collins
16-01-2024
Top blokes Spot on service, asked everything we did. Down to earth guys would recommend to anyone
- Anonymous
13-01-2024
Great service Really great service from Matthew and the team. Knowledgeable and got us the car we wanted.
- Mark S
13-01-2024
Purchase of replacement vehicle.. Replacement vehicle at short notice that fitted my demands. Ben, the salesman, was very helpful, making sure that I understood the process of registration etc to ensure the legality as well as my understanding the features of the car. Good experience all round.
- Anonymous
12-01-2024
Very helpful and professional. I had a great experience buying my first car here. Ben helped me find the right car, and was extremely friendly, professional and helpful. He was very patient with me as I was deciding what would be the right fit for me.
- Josephine Palmer
09-01-2024
Superb service throughout Amazing service from the team at Dover Garage. Highly recommend.
- Anonymous
29-12-2023
Excellent Service Excellent service from beginning to end. This was our 3rd purchase from Dover Garage in Ash because we have always been happy with, not only Kia vehicles, but also the excellent service that this dealership provides during purchase and aftercare. Which is why we are extremely disappointed to learn that they have been forced to drop their link with Kia, who wanted them to move premises. Whether we remain Kia customers in the future remains to be seen.
- Anonymous
28-12-2023
Top marks, 1st class service I booked a test drive after finding the used vehicle I was interested in on the Kia official web site. I travelled 60 miles to see the car and was greeted at the door by the salesman Ben Harvey with the immediate question "would I like a coffee". A warm welcome. The introduction to the car was clear and I was very satisfied with the test drive. Our discussion over trade in for my car was straightforward and we quickly agreed a sale. When I went to collect the car a week later the welcome was just as warm, including coffee, paperwork was completed quickly and then I was given the keys. There was no "wave goodbye and thankyou for the business", Ben gave me a very thorough run through to all the bells and whistles for my Kia Stonic GT line-S to ensure I had a safe and comfortable drive home. Top marks to Ben and Dover Garage.
- Anonymous
24-12-2023
A excellent team. I would definitely recommend them I found Ben extremely helpful. He explained everything thoroughly and answered all my questions. I would definitely recommend Dover Garage.
- Anonymous
09-12-2023
John was very helpful, friendly and easy to talk to. I would highly recommend this garage to anyone wanting a car
- Anonymous
08-12-2023
Love my new Sportage, could not be happier with it! Have a new Sportage from KIA and I absolutely love it! Would recommend to everyone as they have really stepped up with design and technology from my first version which was only 3 years old! Matthew at Ash garage was fab too, he was so helpful and kept me informed of its progress in being built and made recommendations that I hadn’t thought of! 5 stars!!!
- Miss Amanda Shelley
07-12-2023
Ben and the team were a delight to deal with. Ben and the team provided fantastic service.
- Peter Bellion
04-12-2023
The staff are exceptional and so helpful.
- Sue Kincaid
01-12-2023
Great customer service!!! Had a seamless, easy and trouble and stress free interaction with this dealership whilst acquiring our new Kia Sportage. Matthew managed the whold thing from start to finish and was brilliant. Thank you Matthew!
- Anonymous
01-12-2023
I have been dealing with this garage for many years. The staff are excellent, very friendly and efficient. Staff retention is good which, in this case is a considerable benefit.
- Trevor Smith
30-11-2023
Helpful and attentive they always responded quickly to all enquiries Amazing dealership with helpful attentive staff.
- Mark L
28-11-2023
Kia Sportage Purchase Ben was great….helpful but not pushy, polite and professional. Car-buying here was pleasure. Thank-you!
- Anonymous
19-09-2023